Shipping Policy

At Winsor Pro, we are committed to delivering your beauty instruments quickly, safely, and affordably—no matter where you are in the world. Below are the details of our shipping process, timelines, and related policies.

1. Processing Time

All orders are processed within 1–2 business days. Orders placed before 3 PM (local time) are typically shipped the same day. Orders placed after the cut-off time or on weekends/public holidays will be processed on the next business day.

2. Domestic Shipping (USA)

We offer FREE Standard Shipping on all orders within the United States.

  • Standard Shipping: 3–5 business days

  • Expedited Shipping: 1–2 business days (charges apply)

You will receive a confirmation email with tracking details once your order has shipped.

3. International Shipping

We ship worldwide at subsidized rates to make our beauty instruments accessible globally.

  • Shipping times vary by location (typically 7–14 business days)

  • Tracking information will be provided via email

  • Orders above a certain value may qualify for Free International Shipping (contact us for details)

Note: Customs fees, import duties, and taxes (if applicable) are the responsibility of the customer and may vary depending on the country.

4. Order Tracking

Once your order ships, a tracking number will be emailed to you. You can monitor your delivery in real time through the carrier’s tracking portal.

5. Lost, Delayed, or Damaged Shipments

If your package is lost, delayed, or arrives damaged:

  • Contact us immediately at info@winsorpro.com

  • We will assist you in filing a claim or resending your order if necessary

6. PO Boxes & APO/FPO Addresses

We do ship to PO Boxes and APO/FPO military addresses. Delivery times may vary slightly depending on the destination.

7. Change of Address

Need to change your shipping address? Please contact us before your order is shipped. Once an order has been dispatched, changes may not be possible.

8. Need Assistance?

Our support team is happy to help with shipping inquiries or special delivery requests.

Email: info@winsorpro.com
Phone: Phone Here…